IT Support for DC Residents

ETTE has partnered with On Ramps to Careers for its summer youth program. The goal is to provide Washington, DC Youth with real-life experience in the IT Helpdesk workplace.

As part of this experience, we have created a helpdesk and call center environment for the trainees to provide basic IT support to the residents of Washington, DC.

We have provided this submission form for people to request assistance from our trainees. If you prefer, you may call our call center at 1-202-788-7201 or email us at Please note this IT support is provided on a best effort basis by youth training who are aspiring IT professionals. Your patience is very much appreciated as this is primarily a learning exercise.

DC Community Help Desk
Powered by On Ramps to Careers Young Technicians & DOES
For information about the program contact:
Engage a student. Inspire a career.

*  First Name*  Last Name
*  Email
*  Phone
Please be as descriptive as possible about the issue you are having.